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Order Management

The procurement process is becoming increasingly complex. Incoming deliveries include important information about components, utilities, customisation or services. There is often an electronic purchasing portal (eProcurement) in use which is provided by contractual partners. The delivery will be made by different channels. This will increase the complexity. Therefore the procurement of indirect products which are not directly involved in the value-added chain of a company need a specific support for the lifecycle of IT systems.
With the OfficeASSET Order Management tool you can electronically support the entire procurement process, with requirements, multi-stage approval, order, delivery, incoming goods, through to installation.

possible integration into ERP systems

Through sophisticated processes, a safe and low-cost procurement is ensured. As far as possible, errors are excluded.

Features of Order Management module:

  • Demand processes, return processes
  • Monitoring of the procurement budget
  • IT Electronic Catalogue (Punch Out option)
  • Order processes for hardware, software, services, user accounts/rights
  • Approval processes (workflow)
  • Receiving processes
  • Installation processes
  • Integrated warehouse management
  • Integration with ERP systems (such as openTRANS-interface to SAP for orders and receiving transactions)
In addition to ordering articles, the Order Management module offers the possibility to apply for, or to terminate, benefits and rights/accounts. The description of the services can be customized with internal transfer pricing (module: IT Controlling). For example, in the catalogue you can save a standard workstation, which consists of several articles and contains the pricing for installation and other services. The customers don’t need to see in this example, either of the names or the purchase prices of individual items, only the terms with the one-time or periodic settlement rate.

Impressions

Here are some screenshots of the Software Asset Management. By clicking the thumbnail you'll get to the original size in a new window (1280 x 960 Pixel):

Order Management: items overview Order Management: Catalogue
Items overview Catalogue